Apartment West Lake - Eldorado Apartment Hồ Tây

Apartment West Lake - Eldorado Apartment Hồ Tây

Address

659 Đường Lạc Long Quân, Tay Ho, Hanoi, Vietnam

Description

Welcome to Apartment West Lake - Eldorado Apartment Hồ Tây, a premier accommodation choice for travelers seeking comfort and convenience in Hanoi. Nestled by the scenic West Lake, this apartment complex offers a tranquil escape while being just a short distance from the city's vibrant culture and attractions. With a review score of 9.1, guests can expect an exceptional stay characterized by top-notch facilities, friendly service, and a welcoming atmosphere.

Facilities

Apartment West Lake - Eldorado Apartment Hồ Tây boasts a variety of facilities designed to enhance your stay:

• Indoor swimming pool
• Free WiFi
• Airport shuttle service
• Family rooms
• Non-smoking rooms
• Private parking
• 24-hour front desk
• Terrace
• Lift
• Air conditioning

Parking Information

Private parking is available on-site for VND 299,999 per day. Reservations are not needed, making it easy for you to secure a spot upon arrival.

Internet

Stay connected with complimentary WiFi available in all areas of the hotel.

Bathroom Amenities

Each apartment features a private bathroom, ensuring guests have a comfortable and private space for their needs.

Outdoor Features

Enjoy the fresh air and beautiful views from the terrace or take a dip in the indoor swimming pool, which is open all year round and welcomes guests of all ages.

Transport Services

For added convenience, the hotel offers a shuttle service and airport shuttle (additional charges apply) to help you navigate Hanoi with ease.

Reception Services

The 24-hour front desk is ready to assist with various services, including:

• Invoice provision
• ATM/cash machine on-site
• Currency exchange

Safety and Security

Your safety is a priority here, with features such as:

• Fire extinguishers
• CCTV outside and in common areas
• Smoke alarms
• 24-hour security

Languages Spoken

The staff is fluent in English and Vietnamese, ensuring effective communication for all guests.

Policies

Check-in and Check-out

• Check-in: From 14:00 to 21:00 (advance notice required)
• Check-out: From 08:00 to 12:00

Cancellation and Prepayment

Cancellation and prepayment policies vary according to accommodation type. It is advisable to check the conditions of your required option during your booking process.

Curfew

Entry to the property is restricted between 22:30 and 07:00.

Refundable Damage Deposit

A refundable damage deposit of VND 2,300,000 (approximately £70) is required upon arrival and will be refunded in cash upon check-out, subject to inspection of the property.

Child Policies

Children of all ages are welcome. Please indicate the number of children in your group and their ages during the booking process to ensure correct pricing and occupancy information.

Extra Beds and Cots

Extra beds and cots are not available at this property.

Payment Methods

This property only accepts cash payments.

Smoking and Pets

Smoking is strictly prohibited, and pets are not allowed on the premises.

Frequently Asked Questions (FAQs)

1. What are the check-in and check-out times?

Check-in is from 14:00 to 21:00, and check-out is from 08:00 to 12:00.

2. Is there free WiFi available?

Yes, free WiFi is available in all areas of the hotel.

3. Are pets allowed in the hotel?

No, pets are not permitted on the property.

4. How much does parking cost?

Private parking is available at VND 299,999 per day.

5. Can I cancel my reservation?

Cancellation and prepayment policies vary by accommodation type. Please check the conditions of your booking for specific details.

Conclusion

Apartment West Lake - Eldorado Apartment Hồ Tây stands out as an ideal accommodation for those looking to experience the beauty of Hanoi while enjoying modern amenities and warm hospitality. Whether you are traveling alone, with family, or on business, this hotel caters to a variety of needs, ensuring a comfortable and memorable stay.